Frequently Asked Questions By Customers

How much do you pay for good conditioned clean clothes/shoes/bags?

We pay upto 40p per kg, as long as they are in an acceptable condition and are clean.

Do you also purchase damaged clothes?

We do not buy damaged/dirty clothing but we can take away if required

You say you collect clothes, what about old towels and bedding?

Yes we can take these items but do not pay for them, they must be seperated from good clothing

Do I have to sort and bag the clothes before you come?

Yes, it speeds the process up quite abit allowing us to fit more appointments in and you can even drop them off to us if it is more convenient for you.

Can I drop them off to you?

Yes, if it is more convenient you can drop them off at our address which is The Boathouse, Blackwall Farm, Blackwall Road, Ashford, Kent, TN25 5PA

When do I get paid for my unwanted items?

Cash is paid on collection.

How long does the process take?

It all depends on how much you have got but a large collection can be weighed and paid within 10 minutes (on average).

How competitive are your prices?

We are the ONLY local company to be able to offer this service independantly and are in no way connected with any other cash for clothes company, that said our pricing is reflected against any local competition 

Do you remove scrap metal and non-working electrical items?

Yes we do please contact us in regards to what you have that needs removing.

Is it only clothes and scrap metal you remove?

No, we collect pretty much anything you would normally take to the tip (within reason) so give us a call and we can see what we can do to help you.

I need an house cleared what services can you offer?

We are able to help with all aspects of house clearance from small items and furniture from a deceased relative to a complete house clearance including carpets etc if you are renovating a property for sale or rental, contact us for a competative quote.